M.S. In Information Technology and Management
For additional information about the MSITM program contact:
Dr. Lakshmi Iyer
ISOM Graduate Programs Director
ISOM Department, Bryan 435
PO Box 26165
Greensboro, NC 27402-6165
Voice: 336.334.4984
Fax: 336.334.5580
Peggy Gentry
Administrative Assistant
ISOM Department, Bryan 479
PO Box 26165
Greensboro, NC 27402-6165
Voice: 336.334.5666
Fax: 336.334.5580
E-Mail: msitm@uncg.edu
Visit the ISOM Department home page for information about the faculty and other department programs.
Master of Science in Information Technology and Management
Course Descriptions
ISM 600. Desktop Data Management Tools (1.5:1.5).
Pre: Admission to any graduate program at UNCG; VISIONS
students require permission of the MSITM Program Director.
Computer hardware, software and micro processing applications including the Internet,
word processing, spreadsheets, databases, and web page design. Emphasis on effective
collaboration and file sharing techniques.
ISM 601. Business Processes and Technology (1.5:1.5).
Pre: Admission to any graduate program at UNCG; VISIONS
students require permission of the MSITM Program Director.
Computer systems and networks, telecommunications, and business applications using all forms of
information technology; survey of the managerial challenges presented by the use of information
technology. (Same as MBA 618)
ISM 602. Business Data Systems (1.5:1.5).
Pre: Admission to any graduate program at UNCG; VISIONS
students require permission of the MSITM Program Director.
Fundamental concepts of database management systems, including database design, implementation, and
the use of the SQL query language.
ISM 603: Web Design and Development (1.5:1.5).
Pre: Admission to any graduate program at UNCG;
VISIONS students require permission of the MSITM Program Director.
Students learn skills needed to design effective web pages by studying the best practices in site
design and using leading-edge design and development tools and techniques.
ISM 604. Business Applications Programming I (1.5:1.5).
Pre: Admission to any graduate program at UNCG; VISIONS
students require permission of the MSITM Program Director.
Work group application design and the use of contemporary programming language to construct work
group business applications.
ISM 605. Business Applications Programming II (1.5:1.5).
Pre: 604 or equivalent and admission to a Bryan School
graduate program or permission of the MSITM Program Director.
Study of best practices in work group application design and the use of a contemporary programming
language to construct work group business applications.
ISM 606: Open Source Operating Systems (1.5:1.5).
Pre: Admission to any graduate program at UNCG; VISIONS
students require permission of the MSITM Program Director.
Study of the open source software concept and operating systems; experience with the installation,
administration, use, and support of the Linux operating system.
ISM 607 Open Source Applications Software (1.5:1.5).
Pre: ISM 606 or permission of the MSITM Program Director
Study of open source application software; experience with the installation and use of open source
web server, database, programming, office suite, and other open source applications.
ISM 608: Networks and Telecommunications (1.5:1.5).
Pre: Admission to any graduate program at UNCG; VISIONS
students require permission of the MSITM Program Director.
Coverage of managerial and business issues related to the use and application of networks and
telecommunications as part of the Information Technology infrastructure in modern business enterprises.
ISM 609: Distributed Systems and Architecture (1.5:1.5).
Pre: ISM 608 or permission of the MSITM Program Director
Concepts related to distributed computing and architecture are covered. Coverage of managerial and
business issues related to the use and application of distributed computing in modern business
enterprises.
ISM 610: Enterprise Information Systems and Data Warehousing (1.5:1.5).
Pre: ISM 602 or permission of the MSITM Program Director
Enterprise Information Systems provide an infrastructure to extract, cleanse,
and store vast amounts of data. Data Warehousing as the core technology is introduced
and its basic concepts and architecture are discussed.
ISM 611: Data Mining (1.5:1.5).
Pre: ISM 610 or permission of the MSITM Program Director
Data Mining is an interactive process of analyzing and exploring enterprise data to find valuable
insights that can be exploited for competitive advantage. Data mining tools and technologies are
introduced.
ISM 613. Directed Studies (1-3).
Pre: Permission of MSITM Program Director and instructor who
will supervise study.
Individual study problems in the field. Regular conferences with instructor required.
ISM 614. Object-Oriented Programming I (1.5:1.5).
Pre: ISM 605 and admission to a Bryan School graduate
program or permission of MSITM Program Director.
Object-oriented design and the use of an object-oriented programming language to develop
object-oriented programs.
ISM 615. Object-Oriented Programming II (1.5:1.5).
Pre: ISM 614 or equivalent and admission to a Bryan School
graduate program or permission of MSITM Program Director.
Enhanced study of object-oriented systems design and the use of an object-oriented programming
environment to create business applications.
ISM 616: Object Oriented Programming Using Java (1.5:1.5)
Pre: Provides a foundation in object-oriented
concepts and programming course for students who wish to learn how to develop
applications in Java. Provides a foundation in object-oriented concepts and programming
course for students who wish to learn how to develop applications in Java.
ISM 620: Systems Analysis (1.5:1.5).
Pre: ISM 601 or MBA 618 or Permission of MSITM
Program Director.
Study the role of systems analysis and the many structured methodologies for its application. A
balanced consideration of traditional structured analysis and object oriented analysis is presented.
ISM 621: Systems Design and Software Engineering (1.5:1.5).
Pre: ISM 620 or permission of the MSITM Program Director
Study the mechanisms for creating conceptual blueprints of systems and their
processes using object-oriented design principles. Covers principles of software
engineering, software testing and software quality.
ISM 622: Advanced Relational Database Design and Implementation (1.5:1.5).
Pre: ISM 602 or permission of the MSITM Program Director
The class is designed for students admitted to the ISM graduate degree and certificate
programs and for graduate UNCG/Business Students with technical proficiency and
an interest in getting a greater understanding of the principles and issues related
to design and development of relational databases.
ISM 623: e-Business Strategy (1.5:1.5).
Pre: ISM 601 and MBA 602 or permission of the MSITM
Program Director
An understanding of the skills, business concepts, strategic opportunities, and social issues that
surround the emergence of electronic commerce (EC) or E-Business are covered.
ISM 624: e-Commerce Application Development (1.5:1.5).
Pre: ISM603, ISM605 and ISM623 or Permission of MSITM
Director
This course examines application software for business-to-business (B2B) and
business-to-consumer (B2C) e-Commerce. Students will learn to create dynamic
web applications using server-side programming technologies.
ISM 625: Information Assurance and Systems Security (1.5:1.5).
Pre: ISM 601 or MBA 618 or Permission of MSITM Program
Director.
Study of the technical, managerial and organizational issues in systems security, including systems
security models, analysis of business process and technology for systems security and information
assurance.
ISM 626: Information Technology Security (1.5:1.5).
Pre: ISM 625 or permission of the MSITM Program Director
Study of the technical mechanisms to ensure security in enterprise information systems. Includes
technical managerial and strategic aspects of security in eCommerce and eBusiness.
ISM 628: IT Strategy (1.5:1.5)
Pre: Admission to a Bryan School graduate program or
permission of the MSITM/MBA Program Directors.
Selection, implementation, and management of information technology in supporting organizational
goals; nature and use of information technology in achieving superior performance and competitive
advantage.
ISM 631: Management of Information Technology Services (1.5:1.5).
Pre: Admission to any graduate program at UNCG; VISIONS
students require permission of the MSITM Program Director.
Study of management challenges and methods for insuring quality and providing information technology
services including training, system maintenance, user support, system evolution, and communications.
ISM 632. Managing Vendor Relationships (1.5:1.5).
Pre: 611, 612, or permission of MSITM Program Director.
Computer technology and service-related contracts, including legal issues, product/service liability,
and negotiation and management of performance standards and assessment.
ISM 633. Enterprise Resource Planning Systems (1.5:1.5).
Pre: Admission to any graduate program at UNCG; VISIONS
students require permission of the MSITM Program Director.
Purpose, design, and configuration of ERP systems; experience in the use of an ERP system.
ISM 641: Business Planning and Information Technology (1.5:1.5).
Pre: ISM 601, ISM 602, ISM 608, ISM 610 or permission of
the MSITM Program Director
Study of the planning issues of information technology and its integration into the business strategy;
review of frameworks and methodologies for evaluation of information technology.
ISM 650. Total Quality Management (1.5:1.5).
Pre: MBA 620.
Philosophy and tools that comprise Total Quality Management (TQM). How TQM can be implemented in
manufacturing and service firms. Integrates philosophy, tools, and implementation issues through
cases/project. (Same as MBA 650)
ISM 651. Management of Technology and Innovation (1.5:1.5).
Pre: Admission to any graduate program at UNCG; VISIONS
students require permission of the MSITM Program Director.
Technology and innovation in the competitive strategy of organizations; sources of innovations, the
different dimensions of technological innovations, and the adoption and justification of innovations.
(Same as MBA 651)
ISM 652. Implementation of Total Quality Management (1.5:1.5).
Pre: ISM 650.
Implementation of quality management in organizations. Organization-based project to study the
strategic and operational details of building quality for enhancing competitiveness. (Same as MBA 652)
ISM 653. Service Operations Management (1.5:1.5).
Pre: MBA607.
Managerial processes underlying operations management in service-providing organizations; operations
strategy, design and delivery, and operations planning and control in services. (Same as MBA 653)
ISM 654. Project Management (1.5:1.5).
Pre: Admission to any graduate program at UNCG; VISIONS
students require permission of the MSITM Program Director.
Modern methods for defining, planning and managing large projects. Computer software and network
modeling are used to support the efficient scheduling of interdependent activities. (Same as MBA 654)
ISM 655. IT Consulting in a Business Environment (1.5:1.5).
Pre: Admission to any graduate program at UNCG; VISIONS
students require permission of the MSITM Program Director.
Provides a solid understanding of the consulting services industry, beginning with the sale of a
consulting service engagement and ending with the management of a consulting project.
ISM 656. Understanding Groupware: Technology for Teamwork (1.5:1.5).
Pre: Admission to any graduate program at UNCG; VISIONS
students require permission of the MSITM Program Director.
Impact of collaborative technology on group work; computer-based teamwork, group support systems,
distributed group work, justifying and implementing groupware, and facilitation of electronic meetings.
ISM 657. Knowledge Management (1.5:1.5).
Pre: Admission to any graduate program at UNCG; VISIONS
students require permission of the MSITM Program Director.
Examines current theories and foundations of knowledge management, knowledge assets and their
organizational, analytical, managerial tools and techniques for knowledge acquisition, generation,
assessment, evaluation, and dissemination are studied. (Same as MBA 655)
ISM 658. Web Services Application Development (1.5:1.5).
Pre: ISM 605.
Application development using the Web Services Architecture and related emerging technologies
including SOAP, WSDL, UDDI, ebXML and web service orchestration and management issues.
ISM 659. Seminar in Management Information Systems (3:3).
The relationships of information systems planning to overall business goals, policies, management and
industry conditions with an overview of strategies and techniques of structured analysis and design.
ISM 660. XML Applications (1.5:1.5).
Pre: ISM602 and ISM605 or permission of MSITM Program
Director.
Application development using Extensible Markup Language (XML) including XML Schema, Document Type
Definition, Extensible Stylesheet Language (XSLT), Document Object Model (DOM), SAX, Oracle XSQL and
Oracle XML DB (XDB).
ISM 661. Global IT Strategy and Management (1.5:1.5).
Pre: ISM612, ISM621 or permission of MSITM Program Director.
Strategic and management issues of global IT. Topics include: information technology's impact on
globalization of businesses, international IT environment, global IT strategy and management, and
global electronic commerce.
ISM 662. Global IT Operations and Implementation (1.5:1.5).
Pre: ISM 661 or permission of MSITM Program Director.
Operational and implementation issues of global IT. Topics include: global system development and
implementation, global software outsourcing, and global IT infrastructure and operations.
ISM 696. Organizational Internship (1-3:1-3).
Pre: permission of MSITM Program Director.
Academic and required work components allow students to gain organization experience. Course supervised
by a designated graduate faculty member and an organization manager. May be repeated for credit.
ISM 699: Project in Information Technology (1.5:1.5).
Pre: Completion of at least two-thirds of the minimum
program hours required for MSITM.
A capstone experience in which the student would demonstrate a broad knowledge of the material covered
in the MSITM curricula by undertaking a project approved in consultation with MSITM Director.
ISM 711. Experimental Course.
This number reserved for experimental courses. Refer to the Course Schedule for current offerings.