Information Systems & Operations Management
For more information about the ISOM Department contact:
Dr. Kwasi Amoako-Gyampah
ISOM Department, UNCG
PO Box 26165
Greensboro, NC 27402-6165
Voice: 336.334.5666
Fax: 336.334.4083
Email: kwasi_amoako@uncg.edu
Information Systems and Operations Management
Supply Chain & Logistics Management Courses
SCM 601: Introduction to Supply Chain Management
On completion of this course, you will be able to:
- Distinguish between the three main phases of supply chain management – sourcing, production, and distribution
- Discuss the strategic role of supply chain management in the attainment of organizational goals
- Describe the important factors in supplier selection, maintenance and evaluation
- Describe the importance of collaborative planning, forecasting and replenishment systems in supply chain management
- Analyze different forecasting methods for demand and production planning
- Explain the concepts of distribution management covering requirements planning, warehousing, location, packaging, and transportation
- Identify and analyze performance measures for effective supply chain management
- Identify future trends in supply chain management
SCM 602: Supply Chain Design & Cost Issues
On completion of this course, you will be able to:
- Perform supplier cost analysis
- Perform supplier price analysis and distinguish that from supplier cost analysis
- Perform total cost of ownership analysis
- Discuss the role of purchasing and target costing in supply chain management
- Carry out foreign language translations and analyze the impact of stable/fluctuating exchange rates on supply chain cost analysis
- Describe concepts such as cash-to-cash conversion and cash spin and their role in supply chain cost analysis
- Analyze the cost implications of outsourcing and off shoring
- Discuss the impact of lean supply chain techniques on supply chain cost analysis
SCM 606: Logistics in the Supply Chain
On completion of this course, you will be able to:
- Understand methods and tools used by today’s logistics and transportation managers
- Apply these methodologies to the analysis of various logistical systems
- Explore different processes & information technologies that deliver customer order fulfillment
- Recommend specific solutions to improve customer order fulfillment
- Evaluate different transportation mode alternatives
- Provide specific recommendations for a series of customer deliveries
- Evaluate designs for integrated logistics networks
SCM 607: Distribution Center Design & Operations
On completion of this course, you will be able to:
- Describe the changing role of Warehousing and the key influences impacting Warehousing as part of the total supply-chain process
- Describe the specific functional elements involving cycle time, velocity, and turn-over, in order to achieve warehousing operational effectiveness in both cost and service
- Develop the knowledge required for the design and layout of contemporary, customer-focused warehousing facilities as part of a total logistics network
- Describe the value-added roles of Material Handling systems, IT, bar-coding, labeling, racking, and cross-docking, to achieve maximum effectiveness in customer service and cost
- Explain the justification and rationale for decisions impacting Private vs. Public Warehousing, both operationally and financially
- Describe, through Case Studies, the critical aspects of Safety, employee relations, Inventory, OSHA Regulations, Government audits, documentation and security
SCM 608: Contracts & Negotiations in Supply Chain Management
On completion of this course, you will be able to:
- Identify negotiation frameworks and planning
- Discuss power in negotiation, negotiation tactics, and win-win negotiations
- Discuss the execution of the competitive bidding process (including requests for quotations, requests for proposals, requests for inquiry, and statements of work)
- Discuss the execution of complex alliances and developmental relationships
- Use cost and price data in the negotiation plan
- Describe the impact of cross-cultural issues in negotiation planning and execution
- Identify different types of Contracts
- Writing a Contract, Settling a Dispute, and Avoiding a Dispute
- Purchasing Ethics and Contract Law
- Discuss The Uniform Commercial Code and Patents and Intellectual Property
SCM 612: E-Commerce for Managing Supply Chains
On completion of this course, you will be able to:
- Discuss relevant issues regarding Electronic Commerce for Supply Chain Management
- Investigate the roles and functions of various buyer/supplier interfaces
- Provide recommendations for improving purchasing and business processes within the supply chain
- Perform a cost/benefit analysis and a security analysis for international supply chains
- Recommend specific information technology solutions for a variety of supply chain issues
- Analyze various E-Commerce issues within the case environment and provide specific recommendations for improvement
SCM 620: Purchasing & Procurement
On completion of this course, you will be able to:
- Discuss why purchasing is a critical activity in supply chain management
- Perform a process analysis of typical purchasing process and identify opportunities for improvement
- Analyze buyer-supplier relationships on their impact on the attainment of purchasing goals
- Show how multi-criteria decision models can be applied to purchasing decisions and the interpretation of results
- Describe e-procurement and identify the pros and cons
- Distinguish between e-procurement for B2B and B2C
- Analyze the difference between e-procurement and traditional purchasing systems
- Assess the performance of purchasing and procurement functions within a firm
- Discuss and evaluate current trends in purchasing and e-procurement such as reverse auctions, enterprise versus e-market models and consolidation of e-market verticals
SCM 630: Global Supply Operation
On completion of this course, you will be able to:
- Describe the state-of-the-art in managing global supply chains and operations
- Analyze global operations and logistics problems on a functional and organization-wide basis
- Use key criteria in making decisions related to site selection, global facilities configuration, and international sourcing networks’ development
- Elaborate on the complexities associated with implementing changes in global operations and logistics
- Identify and analyze risk factors in global supply operations
- Discuss the ethical issues as they related to global environments
SCM 640: Special Topics in Supply Chain Management
- Topics include the preparation of students for SCM certification through various APICS certification exams
- Students may also use this course to carry out special investigative projects and research to address supply chain and logistics problems within their organizations
- May be repeated for additional credit