Conflict Resolution

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Conflict Resolution Courses

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Core Course Descriptions

CNR 600 Concepts and Processes of Conflict Analysis
See CNR600 syllabus here
(No prerequisites).
An overview of the multidisciplinary field of conflict resolution and analysis. We explore the history and application of skills and theory from fields such as law, peace studies, anthropology, sociology, organizational behavior, family therapy, psychology and international relations. Mediation, negotiation, arbitration, collaborative problem solving and conflict transformation are introduced, with a focus on applications and career opportunities.

CNR 601 Cultural Dimensions of Conflict
See CNR601 syllabus here
(No prerequisites).
This course explores the role of culture, race and ethnicity in creating and resolving conflicts. Students will explore their own cultural beliefs and values e as well as diverse belief around the world, with particular focus on ethnic groups found in the US.

CNR 610 Conflict Transformation
See CNR510 syllabus here
(No Prerequisites)
Nonviolent responses to conflict and prejudice oriented to the restoration of relationships damaged by crime, war, and family and social violence. The focus is on theories of social and individual change, reconciliation, dialogue, community advocacy and the effect of trauma and violence on people in violent or post conflict settings.

CNR 611 Conflict in Communities
See CNR611 syllabus here
(No Prerequisites)
This course explores mediation and conflict transformation in among individuals, groups and communities, including the impact of hate, prejudice and violent social history on current events. We outline the history and current practice of community based mediation programs and students learn how to design and evaluate such programs.

CNR 615 Mediation Theory and Practice
See CNR615 syllabus here
(Prerequisites: CNR 600, 601, 610, 611)
An introduction to the theory and practice of formal and informal mediation practice. This course is very skills based and experiential. It covers a variety of mediation styles and approaches which are applicable in a variety of settings.

CNR 616 Practicum in Conflict Resolution
See CNR616 syllabus here
(Prerequisites: all five core courses; this is the last course in the series).
Guidance, support and theoretical connections for students engaged in conflict resolution work in field placements. Students will learn how to design, prepare and evaluate conflict training, group facilitation exercises and conflict system design. Each student will present one in-class training as part of the requirements of the course. Students are also prepared for resume creation and job hunting as a conflict professional. The course grade is based on the in-class training and practicum performance in a community setting.

CNR 655 Dispute System Design
See CNR655 syllabus here
The course begins by discussing how organizations operate, how and where conflict is built into their structure, and various methods for diagnosing these issues. Students learn how to design and implement conflict resolution systems for a variety of types of groups and organizations, including organizations from the corporate, private and non-profit sectors.

Conflict Resolution Courses at UNCG, Students shownElectives (12 Credit Hours)

Electives may be chosen at any time after the first semester to compliment a student’s practice objectives. Electives may be selected from the list of courses; additional electives may be approved with approval of the Program Director.

Program electives are currently offered in an online, web based format at various times during the year, including both of the summer sessions. Current program offerings are:

CNR640 Negotiation Theory and Practice
An introduction to strategies, tactics and types of negotiation that may be used between individuals or groups in a variety of cultural setting.

CNR 660 Violence in Families: Conflict Resolution and Intervention
See CNR660 syllabus here
Childhood and lifelong effects of violence and trauma. Focus on conflict intervention strategies and program designs to address the effects of violence in families, schools, and communities.

CNR 665 Conflict Analysis In Religious Communities
See CNR665 syllabus here
An overview of conflict analysis and intervention strategies in religious communities and organizations.  Analyze and implement models of reconciliation and forgiveness.

CNR 670 Conflict and Violence: The Global Perspective
Issues of war, regional violence, torture, forced relocation, ethnic cleansing, rape and other conflict intervention topics related to regional conflict.

CNR 680 Facilitation: Conflict Resolution in Groups
Examines the range of practice of group facilitation with a focus on current theories and techniques of professional facilitation in conflict resolution practice and training.

CNR 685 Conflict Resolution in Health Care Systems
Fundamentals of application of conflict resolution in health care settings. Additional focus on poverty, health and human rights as well as mediation involving issues of bioethics.

The program will continue to develop additional electives for both residential and online presentation.

Purpose

The purpose of practicum is to provide a structured conduit between classroom-based learning and the application of knowledge to supervised field settings. As such, practicum is an integral and vital part of the curriculum where classroom abstraction meets the applied world. The practicum course and associated field experiences create opportunities for students to evaluate, analyze and synthesize knowledge from substantive, theoretical, process, skills, and methods courses. Students are encouraged to create opportunities that test ideas, examine the strengths or limitations of various theoretical frameworks or to systematically examine and experiment with forms of conflict intervention.

Students will learn how to apply concepts and skills to an organizational setting through the development of training or workshop experiences, identifying and completing demonstrable learning outcomes, and by applying theoretical models and perspectives to practice. Practicum therefore serves as a bridge between academic substance and theory and its practical application.

Practicum Requirements

Practicum provides students with the opportunity to work in various settings. Students are supervised on site as well as monitored by the Program Director who instructs the practicum course. Practicum opportunities for students to combine their life experiences and expertise, and what they have learned in the program to a unique practicum setting.

All students must perform a minimum of 100 of documented and authorized conflict resolution practice. The emphasis is on face to face, direct practice hours with real cases or community groups. These hours fall within a wide range of activities, some of which have caps or limitations for counting against the overall total. Activities with caps are noted clearly below.

Assisting the Program Director or other certified professional in mediation, training or other activities, including face to face participation in the specific activity.

Preparation and planning for a training or group facilitation in the practicum course. Since this classroom exercise may be focused on practicum setting issues and presentations, no further hours for preparation may be counted. This work may be done individually or as part of a group. Cap of 20 hours.

Individual or group syllabus preparation for a conflict resolution university level course or training program. Cap of 10 hours.

Face to face training or teaching in a classroom or practicum setting.

Participation in a mediation or arbitration session with certified mediator supervision and mentoring.

Onsite practicum activities related to program operations and services; this includes staff meetings, planning sessions, group work focused on planning or performing conflict resolution related services.

Presentation of a paper at a national or regional conflict resolution conference.
Cap of 3 hours for each presentation.

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Page updated: 21-May-2007

Conflict Resolution
The University of North Carolina at Greensboro

North Campus
5900 Summit Avenue
Brown Summit, NC 27214
VOICE 336-217-5100
FAX 336-217-5101
EMAIL cjwitty@uncg.edu