Eng. 327: WRITING IN THE PROFESSIONS
Instructor: Pam Whitfield
______________________________________________________________________________________
TTh 9:30-10:45 Office: McIver 137 (334-5311)
Bryan 211 (lab) Office Hours: Wed 1 pm 3 pm
Mailbox: McIver 132 Email:
Guo8@aol.com
Website: www.uncg.edu/~pawhitfi/eng327

COURSE OBJECTIVES

This course provides basic instruction in technical writing, ie. writing for business, science, and industry. You will learn the principles of document design and how to combine them with clear and effective writing to produce professional documents and projects. This course introduces theoretical concepts crucial to good communication in general and technical writing in particular. However, it focuses on practical application--putting those principles to work. Collaborative work, presentations and liasoning with organizations outside the classroom will give you many opportunities to develop more professional oral communication skills as well.

This is a writing-intensive course, which makes it de facto time-intensive. It also involves the use of technological resourcesyou will learn a number of software packages that are useful for technical writers. Although we will spend much class time in the computer lab working on class projects, you will also be expected to commit a lot of time outside class to the work. Doing the assigned readingto learn the theory that you will put into practiceis also time-consuming. The payoff is the practical knowledge gained. Your greatly increased marketability and advanced skills set will help you in the workplace whether you pursue a technical writing career or any other.

TEXTS

Technical Communication by Mark MarkelRequired

Additional Readings on Electronic Reserve and the Website

REQUIREMENTS

We will focus on five major technical writing projects:

  1. Job Application Materials
  2. Organizational Brochure
  3. Organizational Website
  4. Instructions/Procedure Manual
  5. Formal Proposal

Several of these projects are collaborative, requiring work in teams. All of them involve turning in memos and drafts as well as final versions of each document. Every piece of writing turned in to me must be typed. Vision and revision are crucial to the process of creating successful documents, which brings me to

The Final Portfolio:

All of your projects and course materials should be saved for potential inclusion in the final portfolio. This is an organized collection of your revised and polished work, AND it can serve as a professional portfolio when you seek a job in technical writing or a related area.

HOW THE CLASS WORKS

Youll receive details on these projects later. Active participation and involvement in this course is crucial to pass it. I expect you to be willing to think, give feedback to your peers, and be open-minded to new ways of thinking and different perspectives. You may talk with me at any time about your work in the class.

You will also receive extensive feedback and comments from me that not only indicate the quality of your work but also suggest ways to revise and improve your writing, design and communication skills. I give feedback informally during workshops, but also in the form of conferences. We will conference singly or in teams several times during the semester. Missing a conference equals one class absence.

Absences:

Since much of the work is done in class, and I often cover important theoretical background in lectures, you must be here in order to do your job. You are allowed three absences total. After that, any absences will adversely affect your grade. I estimate a ½ letter grade for each additional absence. After five absences, you will be automatically dropped from the course or given a grade of F.

If you are absent, any papers are still due before class time, in my Eng. Dept. mailbox (not on my office deskI will throw those away). If you cannot complete an assignment, still come to class. If your absence prevents you from presenting an oral project, you may receive a zero and no chance to make up the work. I know there are circumstances we cannot control, but the instructor reserves the right to determine if and when missed work can be made up for credit. If youre worried about meeting a due date or missing a class, please speak with me in advance.

Evaluation:

Grading is based on quality and progress. I expect to see professional, polished final documents for each project. I also expect to see that youre grasping the principles of technical writing and document design as the semester goes on. Your work should improve as you apply the principles.

SYLLABUS

T 8/21 Intro to course

Ad analysis exercise

Project 1: Job Application Materials

Th 8/23 Bring two job ads to class

Read: Ch 1 & Ch 5--intro to TC & audience analysis

T 8/28 Intro to Project 1

Read: Ch. 16 & pp. 411-22--job app & letters

Th 8/30 DUE: information interview

DUE: resume and cover letter drafts

Read: Ch 13--design

T 9/4 No Class: Conferences with Pam

W 9/5

Project 2: Organizational Brochure

Th 9/6 DUE: revised resume and cover letter

Intro to designing paper-based documents

T 9/11 DUE: group assignations and AA Memo

Designing in MS Word

Read: Ch 4 & pp. 430-36--collaboration & memos

Th 9/13 DUE: Paper prototype

T 9/18 Workshop

Th 9/20 Workshop

DUE: Brochure draft AT END OF CLASS

Project 3: Organizational Website

T 9/25 Intro to designing electronic documents

How-to: FrontPage

Read: Ch 21--websites

Th 9/27 DUE: Revised brochure

Workshop: starting websites

T 10/2 DUE: site map (navigation scheme)

Th 10/4 DUE: homepage

T 10/9 FALL BREAK

Th 10/11 Workshop

T 10/16 Workshop

Th 10/18 Workshop

T 10/23 DUE: websites

Informal website presentations

Perform expert evaluations

Project 4: Instructions/Procedure Manuals

Th 10/25 DUE: expert evaluation memos

Intro to process writing

Read: Ch 20--instructions

T 10/30 DUE: AA memo

Read: Ch 14--graphics

Th 11/1 DUE: Draft of instructions

Workshop: bring graphics

T 11/6 Workshop

Project 5: Formal Proposals

Th 11/8 DUE: Instructions

Intro to proposal writing

Read: Ch 17--proposals

T 11/13 DUE: group assignations and AA memo

Read: Ch 6--persuasive writing

Th 11/15 Workshop

T 11/20 Workshop

DUE: draft of proposal AT END OF CLASS

Th 11/22 THANKSGIVING BREAK

T 11/27 Revise proposals

Final Project: Professional Portfolio

Th 11/29 DUE: Proposals

Preparing your professional portfolio

T 12/4 Workshop: Portfolios

Th 12/6 DUE: Portfolios

Portfolios will be returned during our final class meeting, Dec. 10. Failure to attend could jeopardize your grade. Besides, youll want to pick up your wonderful portfolio and learn your grade.