ADAPTABILITY

Adaptability -- Remaining effective while dealing with different people or in various situations, tasks, and responsibilities.

Many jobs in State Government require employees to be effective in various situations. Some jobs involve a wide range of tasks while other jobs require work with clients and/or individuals who have different cultural, social, and economic backgrounds.

Key Behaviors:

• Fits in with different types of people at all levels of the organization.

• Moves from a line job to a staff role (or vice versa) or a non-supervisory to supervisory role and remains effective.

• Remains effective despite changes in job (e.g., new organizational structure, new supervisor, new department, new procedures or systems, cultural or legislative changes, and conflicting priorities).

• Deals effectively with various groups, clients, or individuals being served.

• Moves through a variety of tasks requiring different approaches, knowledge, and concerns.

• Moves from one job priority to another as required by internal and external demands (General Assembly or other outside forces).

• Is not shaken by new or unexpected situations.

Key Words -- change, variety, adapt, unexpected, foreign, different, flexibility

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