MANAGEMENT CONTROL

Management Control -- Establishing procedures to monitor one's own job activities and responsibilities or to monitor the tasks and activities of employees; taking action to monitor the results of delegated assignments or projects.

Some jobs require the employees to track and control activities, assignments, tasks, and projects. This can be done through direct observation, reports, systems, etc.

Key Behaviors:

• Checks that assignments are accomplished.

• Establishes follow-up dates at the end of meetings or when delegating assignments.

• Issues minutes of meetings, notes of discussion.

• Sends out reminders on deadlines and/or important actions to be taken.

• Tracks progress, changes to be made, or trends.

Key Words -- Follow-up, monitor, track

Dictionary of Dimensions - Table of Contents

HRS Home Page
UNCG Home Page