OBJECTIVITY

Objectivity -- Being aware that personal prejudices, biases, and experiences can have an impact on making decisions. Guarding against allowing these factors to influence decisions.

Most people draw from experience when making decisions. However, letting only experience dictate the approach to a decision can lead to problems. Personal biases also can adversely affect judgment. Objectivity ensures that relevant information is properly and thoroughly analyzed, leading to higher quality decisions.

Key Behaviors:

• Admits feelings and biases.

• Separates facts from rumor by making sure data is valid.

• Listens to all sides when gathering information.

• Checks conclusions with trusted contacts.

• Does not show personal feelings or emotions while another is presenting ideas, suggestions, or comments.

• Waits until all information is presented before offering an opinion or judgment.

• Looks for all sources of relevant data.

• Asks for the viewpoint of others who can point out the strengths and weaknesses of a decision.

Key Words -- thorough, level-headed, open-minded

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