ORAL PRESENTATION

Oral Presentation -- Presenting ideas effectively to individuals or groups when given time for preparation (including nonverbal communication and use of visual aids); targeting presentations to the characteristics and needs of the audience.

Some employees must make prepared presentations. Generally such presentations are planned and can be given before large groups (business briefings) or individuals. The key to the presentation's success is that the speaker has time to prepare. The presentation must follow a logical sequence, develop issues and ideas succinctly, state needs and recommendations clearly, and address the listener's goals and levels of understanding.

Key Behaviors:

• Responds to the audience's needs, interests, attitudes, and level of awareness.

• Presents ideas in a clear, concise, organized, and persuasive manner.

• Maintains eye contact with the audience.

• Uses words and phrases correctly.

• Speaks with the right speed, volume, tone, and pitch.

• Presents ideas logically.

• Seems interested, involved, and committed throughout the presentation.

• Refers to notes when appropriate.

• Uses effective nonverbal communications (gestures, posture, facial set, and mannerisms).

• Listens attentively to others when they ask questions and contribute to discussions.

• Impacts the audience in a positive manner.

• Uses prepared visual materials effectively.

• Checks to make sure ideas are understood.

• Tailors presentation to fit the needs or characteristics of the audience.

• Prepares for the presentation.

• Keeps within time schedules.

• Lists unresolved issues and addresses them.

Key Words -- stand-up, formal presentation, public speaking

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