ORGANIZATIONAL SENSITIVITY

Organizational Sensitivity -- Understanding the impact and implications of decisions on the community and other departments.

Individuals should be aware of how the decisions and actions of one department affect the rest of the organization. They must be aware of the goals of other units and the organization and make decisions or requests for resources accordingly.

This Dimension is a subset of Judgment; it deals with being aware of the needs of the community as well as the needs, expectations, or viewpoints of others. It involves the ability to see things from the "other side of the fence."

Key Behaviors:

• Consults others before taking action or making a decision.

• Includes other views in balancing pros and cons before making a decision.

• Knows when other areas are short-staffed and holds back a request to revise the plans.

• Considers the impact of an action on the community.

• Presents a positive image of State employees.

• Represents the State even when not at work.

• Acts appropriately outside the work environment and after work hours as required by the Agency.

Key Words -- others' needs, anticipate, consult, collaborate, optimize

Dictionary of Dimensions - Table of Contents

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