SELECTION/PROMOTION DECISION MAKING

Selection/Promotion Decision Making -- Using established criteria when making selection/promotion decisions; objectively gathering information relative to those criteria through effective interviewing and other assessment techniques.

The first step in maintaining a productive organization is employing top-quality people. Later, the supervisor must train them, lead them, manage their work, and create a rewarding work environment. These responsibilities are very important, but they will fail if the first step is not taken.

Effective selection/promotion of employees can result in more employee output, less training time, better use of supervisors' coaching time, less turnover, and more time for the supervisor to manage. Employees want more responsibility and new opportunities. Successful supervisors develop skills and offer opportunities for career growth.

Key Behaviors:

• Identifies important requirements for the job.

• Writes interview questions that are easy to understand and related to the job.

• Plans interview questions in advance.

• Uses past behavior to predict future behavior.

• Gets others involved in the interview and decision-making process.

• Maintains applicant's self-esteem during the interview.

• Impresses the candidate.

• Selects promotable employees as candidates for the right jobs.

• Uses established evaluation processes to make selection.

Key Words -- observes, interviews, gathers information, hiring

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