TOLERANCE FOR STRESS

Tolerance for Stress -- Working well under pressure and/or against opposition.

Many jobs need people who can work well and stay positive in a stressful work environment. Stress can be caused by time pressure, opposing ideas, group pressures, and/or task difficulty. If one or more of these sources of stress are normally part of the job, then tolerance for the specific stress is important.

Key Behaviors:

• Keeps the same style even when working under deadlines, tired, or opposed on a point.

• Stays calm when frustrated.

• Works without making mistakes even when there are several conflicting priorities.

• Contributes constructive ideas even when everyone seems to hold an opposing viewpoint.

• Stays on course as policy or procedure changes suddenly.

• Works well under tight deadlines.

• Works well when having normal day-to-day stress in personal life.

• Stays calm with irate citizens/clients.

• Responds to citizens' needs in emergencies.

Key Words -- pressure, stability, opposition, conflict, deadlines, problems, arguments, disruption, change, uncomfortable

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