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Services for Students

Information Technology Services (ITS, 202 Forney)

The Division of Information Technology Services provides central technology support services to faculty, staff, and students at UNCG. Client Services, a unit of ITS, provides services including workshops, software support, consultation, and documentation. Research support includes assistance with data analysis packages such as SAS and SPSS. The ITS Service Desk provides assistance in the resolution of technology issues via 6-TECH by phone (256-TECH) and e-mail (6-TECH@uncg.edu).

Every registered student may activate a UNCG account that provides access to e-mail, the University wireless network, the Blackboard learning system, personal Web page space, and other technology systems.

ITS supports 10 open-access computer labs located throughout campus, containing more than 500 computers. Windows, Sun Solaris, and Macintosh computers are available. Students receive a printing allocation for each semester they are registered, and may purchase additional printing allocations as needed. ITS also provides support for laptops purchased through the Student Laptop purchase program. Details regarding this program are available at http://its.uncg.edu/Laptop.

To find out more about computing support, research support, and ITS computer labs, please visit the Information Technology Services Web page at http://its.uncg.edu.

  • Student Consulting: The SuperLab in Jackson Library
  • Phone: 6-TECH—336/256-TECH (256-8324)
  • Hours: Whenever the Library is open (The SuperLab closes 15 minutes before the Library)