|
Services for Students Adult Students, Office for (OAS) The Office for Adult Students (OAS) in the Division of Student Affairs facilitates activities and services to enhance the adult student’s University experience. This office is open Mondays, Thursdays, and Fridays from 8 a.m. to 5 p.m., and Tuesdays and Wednesdays until 6:30 p.m. or by special appointment. Adult students are encouraged to check the office’s Web site at www.uncg.edu/oas to keep up with current information of special interest to this population. Additionally, this Web site keeps a comprehensive listing of opportunities for campus involvement for adult students.
Campus Ministries (United Campus Ministries Center, Stirling Street) Seven religious organizations are currently part of United Campus Ministries: Baptist Campus Ministry, Hillel, Presbyterian Campus Ministry, St. Mary’s House (Episcopal/Anglican), Catholic Student Fellowship, Wesley-Luther (United Methodist and Lutheran), and InterVarsity Christian Fellowship (non-denominational). Each of these organizations sponsors a schedule of activities open to the entire University community. Campus ministers serve as advisors for their respective organizations and are also available for personal counseling or as resource persons for other groups or organizations.
Career Services Center (1 Elliott University Center) The mission of the Career Services Center is to provide guidance and resources to undergraduate and graduate students and alumni for their lifelong career development. The Career Services Center staff members strive to provide the very best services and strongly subscribe to a “student-centered” philosophy. Services are provided in four major areas:
Staff members are available to assist students and alumni with their career plans through individual appointments. A number of tools are available to help students assess individual interests, values, skills, and work setting preferences. A computerized guidance system (Discover) is available to students and alumni who want to examine major/career options or gather information on various occupations. The Center maintains a Resource Library that houses career information on careers and the job search. The Career Services Web site provides listings of internships, part-time and full-time jobs, as well as a multitude of career-related resources. The Career Services Center aids students in locating credit or non-credit, paid or unpaid internship opportunities within the local Triad area as well as in other locations worldwide. The Student Employment Office assists students in finding part-time and summer employment. Full-time job search assistance is provided through a number of programs and services. Individual appointments may be scheduled with staff to discuss career and job search strategies and graduate school preparation. To aid students in making employer contacts, a number of special events are sponsored, including the annual Career Day, Education Career Day, Summer Job Fair, Part-time Job Fair, Nursing Career Day, Spring Career Expo, and Consortium Nonprofit Job Fair. A networking event, etiquette dinner, and alumni and employer panels help enhance students' career preparation. Seniors, graduate students, and alumni are encouraged to set up an account with the Career Services Center so that they may utilize the following services: the On-Campus Interview Sign-Up Program and the Computerized Resumé Referral Service. Students interested in internships may set up an account to enable electronic internship notification. Please contact the Career Services Center for further information and individual appointments at 336/334-5454.
Cashiers and Student Accounts Office (151 Mossman) The Cashiers and Student Accounts Office is open from 8:00 a.m. to 5:00 p.m., Monday through Friday, and is located in 151 Mossman Building (336/334-5831 or toll free 877/286-8250). The Office is comprised of four functional areas: Cashiers, Student Accounts Receivable, Student Loans, and CASAO Accounting. Students may cash personal checks up to $50 for a $.50 fee with a current student ID card. All tuition and fee payments and the processing of financial aid check refunds are handled in the Cashiers and Student Accounts Office.
Disability Services, Office of (215 Elliott University Center) The Office of Disability Services advises and assists in securing academic support services requested by qualified disabled students. Specific services are provided on an individual basis and aimed toward enabling students with disabilities to compete on an equal basis in the classroom with their peers. Students must register with the office and provide any necessary documentation prior to receiving services. For further information, call 336/334-5440 (voice & TDD) or you can review services at www.uncg.edu/ods.
Financial Aid Office (723 Kenilworth Street) Through its Financial Aid Office, UNCG administers an extensive financial aid program which provides assistance to approximately half the University’s enrolled undergraduates. Available aid includes scholarships, grants, loans, and work. The Financial Aid Office assists students with all phases of financial aid application, processing, and awarding. For information on programs, services, and application procedures, contact the Financial Aid Office at 336/334-5702 or by visiting our Web site at http://fia.uncg.edu.
IDs (see UNCG FirstCard ID Center)
Information Technology Services (ITS) The Division of Information Technology Services provides central technology support services to faculty, staff, and students at UNCG. Client Services, a unit of ITS, provides services including workshops, software support, consultation, and documentation. Research support includes assistance with data analysis packages such as SAS and SPSS. The ITS Service Desk operated by Systems and Networks provides assistance in the resolution of technology issues via 6-TECH by phone (256-TECH) and e-mail (6-TECH@uncg.edu). Every registered student may activate a UNCG e-mail account, a Blackboard learning system account, a UNIX account for hosting a personal Web page, and a Novell Netware account for using software located on UNCG’s network. ITS supports 10 open-access computer labs located throughout campus, containing more than 500 computers. Windows, Sun Solaris, and Macintosh computers are available. Students receive a printing allocation for each semester they are registered, and may purchase additional printing allocations as needed. ITS also provides support for laptops purchased through the Student Laptop Initiative (SLI). Details regarding this program are available at http://its.uncg.edu/Laptop. To find out more about computing support, research support, and ITS computer labs, please visit the Information Technology Services Web page at http://its.uncg.edu.
The International House/Phillips-Hawkins Residence Hall The International House/Phillips-Hawkins Hall is a residential community on the UNCG campus open to all students who have an interest in living with and learning about people from other parts of the world. In addition to international students studying at UNCG, the International House should be of particular interest to American students who have participated or wish to participate in study abroad or for students who wish to improve their foreign language skills. Operated in close collaboration with The International Programs Center, the INTERLINK Language Center, the Lloyd International Honors College, and the International Students Association, and with the guidance of an advisory board of Faculty Fellows, the House offers a rich program of language learning, cultural orientation, and social activities with an international flavor. For more information, contact The International Programs Center, 336/334-5404. International Programs Center (127 McIver Street) The International Programs Center provides leadership and coordination of the University’s international education efforts. The Center administers student and faculty exchange programs between UNCG and partner universities abroad; assists students and scholars who seek funding for international activities; and provides support services and programming to UNCG’s growing international student population. The Center also coordinates The University of North Carolina Exchange Program (UNC-EP) on behalf of the UNC System (336/334-5404). Study Abroad The Center promotes and conducts UNCG’s various Study Abroad programs and provides counsel to students seeking to spend part of their educational program overseas. Students are encouraged to make use of Center resources as they plan their international experiences (336/334-5404).
International Student Services The International Student Services Director and staff assist international students in making the experience of international education a rewarding one. Staff members provide information about visas and U.S. Customs and Immigration Services (USCIS) regulations, and University/community resources. The Center also coordinates and supports UNCG’s INTERLINK Program, which provides high quality English language training for students needing language preparation before beginning their university studies (336/334-5404).
INTERLINK Language Center (Foust Basement) The INTERLINK Language Center offers intensive English instruction, cultural orientation, and academic preparation for international students, scholars, and professionals on a year-round basis. Its five level curriculum, with 20–23 hours per week of instruction, prepares students for success in academic and professional situations. Students can use completion of INTERLINK in place of TOEFL for admission to UNCG. INTERLINK students have access to all University facilities, including computers, recreation center, library, health center, and language/multi-media labs. Students in the higher levels of INTERLINK may audit or take UNCG courses for credit. INTERLINK can be reached at 336/334-4700, fax 336/334-4701, or by e-mail at interlink@uncg.edu.
Learning Assistance Center (see Student Success Center)
Office of Multicultural Affairs and the Multicultural Resource Center The mission of the Office of Multicultural Affairs and the Multicultural Resource Center is to promote cultural awareness and appreciation of cultural diversity and to foster intercultural and cross-cultural understanding. To increase awareness of and respect for the differences inherent in the diverse UNCG community, the Office plans events throughout the year highlighting African American, African, Asian, Hispanic, and Native American cultures; the legacy of Dr. Martin Luther King, Jr.; and topics related to social justice, human rights, spirituality, LGBTQ, and women. To promote the celebration, understanding, and exploration of our multicultural world, the Multicultural Resource Center provides a cultural library featuring books, videos, DVDs, and magazines as well as a collection of activities designed to help highlight diversity education. In addition to the presentation of special programs and educational offerings throughout the academic year, the Office also strives to build positive advocacy and collaborative relationships with students presenting the African, African American, Hispanic and Latino/Latina, Asian and Asian American, Native American, LGBTQ, and other multicultural communities on campus. The Office also strives to build ally relationships with the general student body and partnerships with UNCG departments and community organizations. For information on how to get involved with multicultural affairs at UNCG, check out the Web site at http://maf.dept.uncg.edu, call 336/334-5090, or visit the Office. The Office (located in 217 EUC) is open Monday through Friday 8:00 a.m. to 5:00 p.m. Students, faculty, and staff are encouraged to visit the Multicultural Resource Center (located in 62 EUC) Monday through Thursday between 9:00 a.m. and 10:00 p.m. and Fridays between 9:00 a.m. and 5:00 p.m.
Office of Orientation and Family Programs (245 Elliott University Center) The Office of Orientation and Family Programs coordinates a variety of programs which bring together faculty, administrators, and upperclass student leaders to welcome new students to the campus and to assist with the transition process into the UNCG community. Programs have been designed to meet the needs of freshmen, transfer, and adult students, as well as parents and family members. Orientation activities include academic advising and registration for classes, tours of campus, information sessions, small-group activities, and campus resource fairs. Foreign Language placement exams are also given at this time. Students entering UNCG in the fall semester are required to participate in Spartan Orientation, Advising, and Registration (SOAR), which occurs in June, along with Rawkin' Welcome Week prior to the beginning of fall classes in August. Likewise, orientation programs are planned for students entering UNCG in January, prior to the beginning of spring semester classes. Go to www.uncg.edu/ori for more information.
Parking Operations Office University Parking Permits may be obtained online at http://parking.uncg.edu or from the Parking Operations Office. Parking permits are valid for the academic year. Permits purchased later in the year are prorated. Please call 336/334-5681 for current permit fee information.
Spartan Mail (Campus Mail Office) The Spartan Mail Center, located in the Atrium of the Dining Hall, is responsible for the distribution and collection of campus mail. Spartan Mail handles all types of United States Postal Service mail, including Express, Certified, and Insured, as well as UPS services. Stamps are available from vending machines outside the Spartan Mail Center and in Elliott University Center. Drop boxes are located in the Atrium. The postal service window is open 8:30 a.m.–4 p.m. weekdays and student boxes can be accessed any time the Dining Hall is open. For further information, go to: http://spartanmail.uncg.edu. Campus mailboxes, located in the Atrium, are for residential students only. Mailboxes are also available for residents of Spring Garden Apartments. All residential students receive a UNCG Station box number and combination during Orientation, if they have been assigned to on-campus housing. Students typically retain their campus mail boxes as long as they live on campus. Those that leave the residence halls for any reason other than to participate in a study abroad program should submit a change of address to the Spartan Mail Center. If studying abroad, so indicate on the change of address so mail will be forwarded beyond the 60 days.
Special Support Services (see Student Success Center)
Speech and Hearing Center (300 Ferguson) Students with speech, language, voice, or hearing problems may receive evaluation and therapy from the Speech and Hearing Center operated by the Communication Sciences and Disorders Department. Students who speak English as a second language may receive assistance in foreign accent modification and may register for CSD 219-01. In addition, students who want services for a speech or language problem may register for CSD 219-02; those who want services for their voice may register for CSD 219-03.
Student Academic Services (159 Mossman) Student Academic Services provides academic advising, first-year initiatives, and success programming for undergraduates. Major functions of Student Academic Services include: academic advising, faculty advisor training and support, coordination of the University Studies program (UNS 101 and 102), coordination of the Strategies for Academic Success Program (SAS 100), coordination of the Peer Academic Leaders Program, Virtual Advising, advising at-risk students, reviewing appeals for exceptions to university degree requirements and academic policies, and research and evaluation of undergraduate success initiatives.
Student Affairs Office (149 Mossman) The Office of Student Affairs provides coordination and oversight for a number of departments concerned with the quality of student life at UNCG. Departments include Adult Students, Campus Activities and Programs, Campus Recreation, Career Services, Counseling and Testing Center, Disability Services, Elliott University Center, Housing and Residence Life, Leadership and Service Learning, Multicultural Affairs, Orientation, Student Employment, and Student Health Services. Student Advocacy Services and Student Conduct are found in the Office of the Dean of Students. The work of Student Affairs emerges from student ideas, interests, and concerns.
Student Health Services Web site: http://studenthealth.uncg.edu Medical Services Located in the newly renovated and expanded Gove Health Center on Gray Drive, Student Health Services provides a full range of medical services including primary health care, gynecological exams, laboratory services, X-ray, immunizations, a sports medicine/performing arts clinic, a full-service pharmacy, over the counter medicines including emergency contraception, STD and HIV screening, and allergy injections. For more information, call 334-5334. Health Insurance UNCG students in degree programs who are taking 6 or more credit hours must be able to demonstrate proof of health insurance to avoid a required health insurance fee on their account. Students covered by their own or their family's plan must verify the policy through a secure online system by providing a current, valid health insurance policy number. Students who do not provide a verified insurance policy number will be billed each semester by UNCG for the cost of the student health insurance policy. For more information, visit http://studenthealth.uncg.edu/insurance. The Wellness Center The Wellness Center, on the bottom level of the Gove Health Center, provides programs and resources to increase student awareness of wellness issues. These programs are intended to improve participants' ability to make healthy choices. Program topic areas include alcohol/drugs, body image, eating disorders, sexual assault/rape, stress management, sexually transmitted diseases, HIV/AIDS, safer sex, contraception, women's health, men's health, sexuality, non-traditional students’ health issues, nutrition, date rape drugs, and general wellness. Massage therapy, acupuncture, smoking cessation, and nutrition counseling are provided by The Wellness Center as are peer education classes and the University’s annual Safe Zone training. For more information, call 334-3190. Counseling and Testing Center The Counseling and Testing Center, located on the second floor of the Gove Health Center, provides individualized psychological assessments to all students. Each student is given a treatment recommendation, which may include individual and/or group therapy, self-help workshops for coping with stress or depression, referral to the Student Health Services staff psychiatrist for an evaluation for medication, or referral to a specialist. The Counseling and Testing Center also administers a variety of standardized tests. For more information, call 334-5874.
The Student Success Center currently houses three different but related academic support service units complementing the efforts of the teaching faculty through personalized and structured approaches to learning which include tutoring, academic counseling, computer instruction, skills development, and workshops. Learning Assistance Center (159 Reynolds Hall) The Learning Assistance Center (LAC) provides services to help undergraduates improve their academic performance and achieve their educational goals. Free services for all undergraduate students include: peer tutoring in most 100- and 200-level courses, along with a select few 300- and 400-level courses, skills assessment, workshops, learning skills instruction, and learning skills handouts. For further information about the support services available through the LAC, call 336/334-3878, or visit the Web site at http://success.uncg.edu/lac. Special Support Services (02 Ragsdale Hall, Lower Level) Special Support Services (SSS) is a comprehensive educational support program sponsored by the U.S. Department of Education and UNCG. The program provides the following free services to first generation undergraduate students in a supportive and caring atmosphere that enables them to achieve high levels of academic success at UNCG: academic, career, and personal counseling; peer mentoring; graduate school guidance; peer and professional tutoring in most courses (all levels); learning skills assessment and resources; individualized instruction in study skills, writing, and computer literacy; and workshops. Students may enroll at any point during their college careers and have continuing access to the program services until graduation. For more information about SSS, call 336/334-7533, or visit our Web site at http://success.uncg.edu/sss.
Supplemental Instruction Program (SIP) Supplemental Instruction (SIP) is an academic support program that targets historically difficult courses. SIP is a non-remedial approach to learning enrichment that increases student performance and retention. Students enrolled in SIP identified courses attend regularly scheduled, out-of-class review/discussion sessions. These sessions are informal seminars in which students review notes, discuss readings, develop organizational tools, and prepare for examinations. Students learn how to integrate course content with reasoning and study skills. Additionally, SIP offers targeted review sessions to help students prepare more fully for major tests. For more information about SIP, call 336/334-3562 or visit our Web site at http://success.uncg.edu/sip.
UNCG FirstCard ID Center (121 EUC) The UNCG FirstCard is the official student identification card for all students, faculty, and staff, and is required at many campus facilities and services (Library, Student Health Center, Campus Recreation Center, The Teaching and Learning Center, and others). New undergraduates have their cards processed during their Orientation programs. IDs for continuing students are automatically validated each semester they register for classes and are valid for services once classes begin. The UNCG FirstCard offers E-Cash as a feature. Students may apply money to the E-Cash feature using cash, check, VISA, or MasterCard at the FirstCard Center, or they may use cash at Cash-to-Chip machines around campus. E-Cash can then be used at all campus dining locations, UNCG Bookstore, Campus Recreation Center, Student Health Center, Parking Services, Jackson Library, laundry, and Pepsi machines (residence halls). Lost, stolen, or damaged IDs will be replaced upon presentation of a $15 replacement fee. The UNCG FirstCard Center is located in Room 121, Elliott University Center. Hours of operations are M–F, 8 a.m.–5 p.m. More information can be found at: http://firstcard.uncg.edu or by calling 336/334-5651.
University Libraries The University Libraries are the leading public research library in the Piedmont Triad of North Carolina. Located centrally on College Avenue, Walter Clinton Jackson Library towers over other campus buildings. The Music Library is located in the Music Building on the corner of West Market and McIver Streets. The Libraries now own more than 3.27 million items including 1.09 million bound volumes, 740,000 federal and state documents and 1.05 million items in microtext. It subscribes to approximately 4,100 printed newspapers, periodicals, and other serials, more than 33,000 electronic journals in full text, and more than 311,000 electronic books. Access to more than 290 online databases and the Internet vastly expands the information resources available to students and faculty. Most of the electronic resources are also available off campus via the Internet with a valid UNCG ID. Journal Finder, a software system developed by the Libraries, allows easy, convenient access to journal articles in Jackson Library’s print and electronic collections and the ability to order other articles from document delivery suppliers or interlibrary loan, all from one desktop interface. The Libraries' Web site—http://library.uncg.edu—is an excellent starting point for learning about all library services and resources. The Libraries are open over 100 hours a week and staff are available for assistance whenever the buildings are open. The Libraries have reading rooms, carrels and study areas in the stack sections, and faculty studies. Two special facilities are worth noting in Jackson Library: The CITI (Center for Information Technology and Instruction), a computer lab frequently used for instruction; and Computing and Information Systems’s SuperLab, an open computer lab with 140 computers (Windows and Macintosh) available for use by UNCG students, faculty, and staff. Both labs are located on the first floor in the tower area. Special collections include the Woman’s Collection; the world’s largest collection of cello music materials; and the Randall Jarrell, Lois Lenski, and George Herbert collections. Subjects of particular interest include collections dealing with the history of physical education and dance; American detective fiction by and about women; book arts; juvenile literature; and girls’ books in series. The special collections division has a notable collection of rare books in several fields, including author collections of the important editions of the works of Emily Dickinson, T.E. Lawrence, and Charles Dickens. The Libraries are a depository for the University archives and for materials relating to the history of UNCG. The Women Veterans Historical Project, part of the University Archives, preserves the record and encourages the study of women working in and with the military of the United States. It documents the experience of women veterans with particular emphasis on World War II and the women of North Carolina and the institution that is now UNCG. Jackson Library is a selective depository for U.S. government documents as well as depository for North Carolina state documents. All students cross-registered in the Greater Greensboro Consortium have direct lending access to the libraries of those institutions. Those not cross-registered may borrow directly from the other libraries for specific projects by application through the library at their home institution. Friends of the University Libraries, established in 1959, supports the mission of the Libraries and provides major support for special collections and other projects.
University Registrar’s Office (180 Mossman) The Office of the University Registrar (336/334-5946) is responsible for the registration of all students, undergraduate and graduate, in academic credit courses offered by the University. Registration is Web-based on the University’s automated student information system, UNCGenie. All aspects of this process, including the preparation of schedule materials, demographic updates, registration scheduling and processing, are handled by this office. In connection with registration, the University Registrar’s Office is also responsible for grade processing at the close of each semester, and maintains the official academic records for all current and former students. Other services provided by this Office include the following: Certifications/Verifications The University Registrar’s Office certifies student enrollment to various agencies and institutions upon the student’s written request. Academic honors are also certified by this office. Change of Address or Name All University-related mailings access the demographic files maintained by the University Registrar’s Office. A student can update his/her demographic information on the Web by accessing UNCGenie. Presentation of a photo ID and legal document in the University Registrar’s Office is required to process a name change. Degree Evaluation, Graduation, and Commencement The University Registrar's Office is responsible for the implementation and maintenance of the Curriculum, Advising, and Program Planning (CAPP) automated degree audit system. This system facilitates degree monitoring and final degree clearance. Undergraduate students must apply to the University Registrar’s Office by the semester deadlines published in the University Academic Calendar in order to be certified for graduation. The University Registrar’s Office coordinates the ordering of diplomas and Commencement activities. Inter-institutional Registration UNCG students desiring to take courses at one of the Greater Greensboro Consortium schools or one of the North Carolina Inter-institutional schools should obtain a Consortium form from the University Registrar’s Office, 180 Mossman Building. UNCG students desiring to take an online course through one of the UNC system schools should make this request through The University of North Carolina Online Web site, http://online.northcarolina.edu/index.php. Major Changes and Advisor Assignments, Academic Good Standing The Office coordinates major changes, faculty advisor assignments, academic good standing, tuition surcharge, GEC course substitutions for UNCG courses, and academic renewal. Summer Session Credits Although approval to be a visiting student at another college must be obtained from Student Academic Services (SAS) to have the credits transferred to UNCG for degree credits, you must submit an official transcript to the Office of the University Registrar. Transfer Credit Articulation The University Registrar’s Office provides transfer credit evaluation for students transferring into the University. Also see Transfer Articulation. Transcript of Academic Record The University Registrar’s Office will provide an official UNCG transcript to any student upon written request. Transcript pick-up, mailing, and fax services are available. There is a fee for the issuance of a transcript. Call 336/334-5945 or visit the University Registrar’s Web site for complete instructions about obtaining UNCG transcripts. University Directory Information The University Registrar's Office maintains student demographic data and publishes the printed University Directory. Release of Student Directory Information Unless a student requests in writing to the contrary, federal law permits the University to release the following types of information to the public without the student’s consent:
Suppression of Student Directory Information Under the 1974 Family Educational Rights and Privacy Act (FERPA), the student has the right to request in writing that the disclosure of this information be withheld from persons outside the University. Please note that this information can only be suppressed from the public, NOT from University officials. To have address and phone number information suppressed from the printed and Web University Directory and Campus Information, a student must file a form requesting suppression of information with the University Registrar’s Office. The form must be filed by September 1 to avoid having the information appear in the printed Directory, while requests to suppress Web directory information can be made at any time. A request to suppress information must be filed while the student is still enrolled at the University. Once a student’s information is suppressed, it will not be released to any outside agency, nor printed in the Commencement Program upon the student’s graduation, without the student’s written consent. The suppression of information remains in effect until revoked in writing by the student, even after the student is no longer enrolled at the University. Former students may request in writing that earlier suppression requests be revoked. Parents’ Information Information concerning parents of students (names, addresses, phone numbers, etc.) is not made available as it is not considered directory information. Release of Grades and GPA Information Grades and grade point averages are never released to agencies or persons outside the University without the written consent of the student. Grades and GPA information is not given out over the telephone. Veterans Services and Certification Veterans enrollment certification is handled by the University Registrar’s Office.
University Teaching and Learning Center (TLC) (McIver) This center provides instructional support for students and faculty at UNCG through three divisions and the Office of the Director. Creative Services provides production of audio, video, graphic, and photographic materials for use by faculty in instruction and research. Staff of this division will also consult with faculty concerning desktop publishing and multimedia production and presentation. Classroom Technical Support provides a variety of support services to faculty including maintenance of instructional equipment and training in its operation, consultation on instructional technology systems, and installation of these systems. Media Services provides services related to the purchase and circulation of instructional videotapes and equipment, optical mark scanning for test scoring and data collection, and the sale of selected instructional supplies. Limited loan of instructional equipment and instructional videotapes are available to students with written permission on departmental letterhead. An entertainment collection of more than 7,500 feature videotapes is available for free loan to students who register for this service. Some restrictions may apply. The Office of the Director assists faculty in enhancing teaching skills, improving courses, and resolving instructional problems. The office sponsors seminars, workshops, teleconferences, and individual consultation. In addition, the office administers several grants including the Advancement of Teaching and Learning Grants (ATL), the Faculty Instructional Development Mini-Grants, and the John and Mary Hamil Fund for Innovation in Undergraduate Education. The office also provides support for UNCG’s distance education initiative through administration of the Blackboard course management software.
|
||