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Services for Students Information Technology Services (ITS) The Division of Information Technology Services provides central technology support services to faculty, staff, and students at UNCG. Client Services, a unit of ITS, provides services including workshops, software support, consultation, and documentation. Research support includes assistance with data analysis packages such as SAS and SPSS. The ITS Service Desk operated by Systems and Networks provides assistance in the resolution of technology issues via 6-TECH by phone (256-TECH) and e-mail (6-TECH@uncg.edu). Every registered student may activate a UNCG e-mail account, a Blackboard learning system account, a UNIX account for hosting a personal Web page, and a Novell Netware account for using software located on UNCG’s network. ITS supports 10 open-access computer labs located throughout campus, containing more than 500 computers. Windows, Sun Solaris, and Macintosh computers are available. Students receive a printing allocation for each semester they are registered, and may purchase additional printing allocations as needed. ITS also provides support for laptops purchased through the Student Laptop Initiative (SLI). Details regarding this program are available at http://its.uncg.edu/Laptop. To find out more about computing support, research support, and ITS computer labs, please visit the Information Technology Services Web page at http://its.uncg.edu.
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