Taskstream Technical Help
Technical Support Options for Faculty and Students
TaskStream’s Mentoring Services is available to all subscribers to support the use of TaskStream’s tools and resources. Students and faculty can contact Mentoring Services by phone, email, or by completing a support request form.
- Email: help@taskstream.com
- Phone: 1-800-311-5656
- Support Hours (Eastern Time)
- January 1 - January 9 (Off-peak)
- M-F: 8:00am - 7:00pm ET
- January 10 - May 31 (Peak)
- M-Th: 8:00am - 9:00pm; F: 8:00am - 7:00pm ET
- June 1 - September 9 (Off-peak)
- M-F: 8:00am - 7:00pm ET
- M-Th: 8:00am - 9:00pm; F: 8:00am - 7:00pm ET
- December 16 - December 31 (Off-peak)
- M-F: 8:00am - 7:00pm ET
The Help section of TaskStream’s website provides comprehensive resources on just about every aspect of using TaskStream. There are several online support options including FAQ downloadable guides, and web-based support system. To access TaskStream’s Help section login to your TaskStream account and click on the Help link in the left-hand menu.
There are video tutorials and downloadable guides on the School of Education Instructional Technology website to help faculty and students use TaskStream successfully.
Workshops will be offered throughout the year for faculty. Workshop details will be distributed at the beginning of each semester.
Sandra Bates-Hart is available to assist faculty or students with questions they may have about using TaskStream.
Email: smbatesh@uncg.
Phone: 336-334-3402