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UNCG Basic Technology Competencies

UNCG recognizes that the ability to utilize appropriate technologies is an essential proficiency for a university graduate in the twenty-first century.  UNCG students are expected to use a variety of these basic competencies and additional competencies relevant to their fields of study.  Incoming students should review the basic competencies and work to correct any deficiencies.

1. Computer Operation

1.1 start up and shut down computer system and peripherals
1.2 identify and use icons, windows, menus
1.3 point and click, drag using mouse 
1.4 start an application and create a document
1.5 name, save, retrieve, revise, close a document
1.6 use printing options
1.7 insert and eject floppy disk and CD-ROM
1.8 initialize (format), name/rename floppy and hard disks
1.9 copy document from hard drive to floppy disk and vice versa
1.10 use a search/find function to locate files
1.11 create and name/rename sub directories/folders
1.12 save, open, place documents inside directories/folders 
1.13 open and work with more than one application at a time
1.14 understand terms such as document, application, K (kilobyte), hierarchical file system, directory, operating system, system software, RAM, printer
1.15 determine storage capacity of floppy disk, hard disk, zip disk, CDROM
1.16 know how to contact help desk and technical support services

2. Setup, Maintenance, and Troubleshooting

2.1 connect peripheral devices to computer
2.2 protect and care for floppy disks
2.3 make backup copies of key applications and documents
2.4 use self-help resources to diagnose and correct common hardware/ printing problems
2.5 install, uninstall and upgrade a basic application
2.6 deal with viruses (protect, respond to detection, recover from)
2.7 install ink cartridge in printer

3. Word Processing

3.1 enter and edit text and copy and move a block of text
3.2 change text format and style, set margins, line spacing, tabs
3.3 check spelling, grammar, word usage
3.4 create a header or footer
3.5 insert date, time, page number
3.6 insert tables into document
3.7 insert image or file into document
3.8 know terms such as cursor, format, font, style, point size, header, footer, spellcheck

4. Spreadsheet/Graphing

4.1 interpret and communicate information in an existing spreadsheet
4.2 enter data in an existing spreadsheet
4.3 create a spreadsheet with rows, columns headings 
4.4 modify a spreadsheet by labeling a new column and adding records
4.5 create a chart (graph)
4.6 know terms such as spreadsheet, cell, data entry bar, formula, function

5. Library Research

5.1 construct a search strategy using syntax appropriate to data base
5.2 search for a book, periodical, or other library holding using the on-line catalog
5.3 search for a journal article using on-line data bases

6. Networking

6.1 log onto campus network from different sites
6.2 activate UNCG accounts
6.3 change passwords
6.4 use UNCGenie to access and maintain student information
6.5 know terms such as local area network, wide area network, access rights, security passwords, file server, network zone, Novell network, user context

7. Telecommunication

7.1 use electronic mail (compose, send, forward, read, respond, save, print)
7.2 download and read attachments
7.3 upload a file and send as electronic mail i.e., send attachments
7.4 Use an e-mail list, listserve, discussion group
7.5 create and use group addresses for electronic mail
7.6 know terms such as telecommunications, direct access, dial-in-access, modem, baud rate

8. Internet

8.1 connect to the Internet
8.2 access and use resources on the Internet
8.3 use a search engine to locate resources on the Internet
8.4 install/modify browser plugins (e.g., Real Player, Acrobat Reader)
8.5 demonstrate knowledge of Copyright and Fair Use Guidelines by explaining selection and use of Internet resources in content projects/assignments.
8.6 know terms such as telecommunications, direct access, dial-in-access, modem, baud rate, Internet, World Wide Web, plugins

9. Media Communications (including Image and Audio Processing)

9.1 produce print-based products (e.g., newsletters, brochures, posters)
9.2 produce electronic slides/overheads
9.3 use painting and drawing tools 
9.4 know terms such as painting tool, drawing tool, compression

10. Multimedia Integration

10.1 plan/produce a multimedia presentation, e.g., PowerPoint
10.2 plan/produce a hypermedia presentation e.g. a web page with links
10.3 use a file compression utility e.g, WinZip
10.4 Select and use simple animations
10.5 know terms such as media, multimedia, hypermedia, clip media

11. Ethical Use of Technology

11.1 model ethical behavior relating to security, privacy, passwords, and personal information, and recognize possible consequences of misuse.
11.2 demonstrate knowledge of responsible, safe and ethical use of networked digital information
11.3 adhere to Fair Use and Multimedia Copyright Guidelines, citing sources of copyrighted materials in papers, projects, and multimedia presentations

12. Course Management System (Blackboard)

12.1 log in to Blackboard
12.2 read announcements, post and read discussion board messages, and participate in the Virtual Classroom
12.3 access course content
12.4 take online quizzes and view grades in gradebook

 

Page updated: 31-Mar-2009

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University Teaching & Learning Center
The University of North Carolina at Greensboro
134 McIver Building
Greensboro, NC 27402-6170
VOICE 336.334.5078
FAX 336.334.3014
EMAIL utlc@uncg.edu