Department of Library and Information Studies
The University of North Carolina at Greensboro
446A School of Education Building, PO Box 26170
Greensboro, NC 27402-6170
Main office 336.334.3477, fax 336.334.4120
Phone: (336) 334-3481
, Email: cmchu @
:::  publications
  grants & honors
  resources & initiatives
:::  courses
  CV (pdf)
 ~  M.L.S. (1985) & Ph.D. (1992), Western Ontario

...hailing from diverse places; bringing distinct experiences; challenging conventional paradigms; instilling others to reach their academic potential and to expand their intellectual horizons.

Inspired by the educator Paulo Freire, I strive to eradicate the ‘culture of silence’ created when individuals are oppressed by information practices/systems that deny them access and representation.


Clara M. Chu

Professor and Department Chair

For more up-to-date website, see:

Areas of Interest

Professor Chu specializes in multicultural library and information services, information seeking behavior, and critical information studies. Her other research interests include multicultural education, organization of information, international and comparative information services, and transnational ethnic studies (see Chinese in/from Latin America website or coloniachina wiki site)

  Selected Publicatons

  • “Working from Within: Critical Service Learning as Core Learning in the MLIS Curriculum,” In: Service Learning: Linking Library Education and Practice, edited by Loriene Roy, Kelly Jensen, and Alex Hershey.  Chicago: ALA Editions, 2009. 
  • with Honma, Todd. "Libraries as Contested Community and Cultural Space: The Bruggemeyer Memorial Library of Monterey Park, California,"AAPI Nexus: Asian Americans and Pacific Islanders Policy, Practice & Community, 5(1): 33-57, Spring 2007.
  • with Hernández Carrión, J. Rodolfo. “Harnessing ICT to Develop Community and Identity: A Model for Academic Departments,” International Journal of Web Based Communities, 2(1): 70-80, 2006.
  • Web Based Communities Scholarship: From Silence to Dialogue,” International Journal of Web Based Communities, 1(4): 423-435, 2005.
  • Aprendizaje socio-crítico en servicio: Educación para la participación estudiantil en los estudios de la información” [Critical Service Learning: Student Participation in Information Studies Education]. In: La participación en las administraciones públicas: ¿cooperación o enfrentamiento?, edited by Antonio Colomer Viadel. Valencia, Spain: Editorial UPV, 2006, pp. 293-304.
  • Raison d’être for Multicultural Library Services,” IFLA Library Services to Multicultural Populations Section Newsletter, pp. 6-7, November 2004. Translated and available in Danish, Dutch, English, Italian, Japanese, Norwegian, Spanish, Swahili and Swedish.
  • "From Real World to Web-based Ethnic Communities: Challenges and Experiences of the Chinese in Latin America," Proceedings of the International Association for Development of the Information Society (IADIS) International Conference on Web-based Communities 2004; 24-26th March 2004; Lisbon.
  • with Roy, Loriene et al. "The Future for Latinos in Library Education: A Panel Presentation," In: The Power of Language/El poder de la palabra: Selected Papers from the Second REFORMA National Conference, edited by Lillian Castillo-Speed and the REFORMA National conference Publications Committee. Englewood, CO: Libraries Unlimited, 2001; pp. 35-41.
  • "See, Hear, and Speak No Evil: A Content Approach to Evaluating Multicultural Multimedia Materials," RUSQ: Reference and User Services Quarterly, 39(3): 255-64, Spring 2000.
  • "Immigrant Children Mediators (ICM): Bridging the Literacy Gap in Immigrant Communities," Proceedings of the 65th General Conference of the International Federation of Library Associations and Institutions, 20-28th August 1999, Bangkok, Thailand. Also published as a French translation Enfants immigrés et médiation: une façon de réduire le fossé linguistique pour les communautés immigrées.

  Selected Grants and Honors

  • 2008 Achievement in Diversity Honoree, Achievement in Library Diversity Research, American Library Association.
  • 2008 Department of Information Studies Teaching Award, UCLA.
  • "Dislocations of Multicultural Librarianship: A Critical Examination for a Liberatory Practice," Jean E. Coleman Lecturer, ALA Annual Conference, 30th June 2008.
  • "Movers & Shakers 2005: The People Who are Shaping the Future of Libraries,” Library Journal, March 15, 2005. Chu is noted as a change agent in this 4th annual feature of up-and-coming individuals from across the US and Canada who are innovative, creative, and making a difference.
  • American Library Association Equality Award, 2002 - national recognition for promoting equality in the profession.

  Resources & Initiatives

  Courses (previously taught at UCLA)
  • IS 19 Asians in Latin America: Constructing and Representing Community and Identity [Fiat Lux seminar]
  • IS 201 Ethics, Diversity and Change in the Information Professions
  • IS 207 International Issues and Comparative Research in Library and Information Science
  • IS 289 Multilingual Information Resources
  • IS 220 (formerly LIS 203)Design of Library and Information Services
  • IS 227 (formerly LIS 289)Information Services in Culturally Diverse Communities
  • IS 280 (formerly LIS 290)Research Methodology
  • IS 290 Research Seminar: Information Studies

My continuing passion is to part a curtain,
that invisible shadow that falls between people,
the veil of indifference to each other’s presence,
each other’s wonder,
each other’s human plight.

—Eudora Welty

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updated 10/08/2009 x