Ai-Chia Chuang
Areas of Expertise
Leadership, employee engagement, job satisfaction, cross-cultural management, service climate and service performance, creativity, and organizational behavior.
Biography
Aichia Chuang is Professor of Organizational Behavior in the Department of Management, Bryan School of Business and Economics at the University of North Carolina at Greensboro. Before joining UNCG, she was the Fu-Bon Endowed Chair in Management and Distinguished Professor at the National Taiwan University in Taiwan where she was Professor of Organizational Behavior and Human Resource Management in the Department of Business Administration. She earned her doctorate in Human Resources and Industrial Relations from the University of Minnesota and her B.A. in Sociology from the National Taiwan University. She served as visiting scholar at Stanford University in the US and Kyoto University in Japan.
Chuang’s research interests include leadership, person-environment fit, cross-cultural management, service climate and service performance, creativity, as well as multilevel theories and methods. Chuang’s research has appeared in such journals as the Academy of Management Journal, Journal of Applied Psychology, Personnel Psychology, Organizational Behavior & Human Decision Processes, Journal of Organizational Behavior, and Harvard Business Review.
Chuang has won several teaching and research awards. In relation to teaching, she has received the Herbie Award of Teaching Excellence from the Center for Human Resources and Labor Studies at the University of Minnesota and the Teaching Excellence Award from the College of Management at the National Taiwan University. Regarding research, Chuang’s work has won the Center for Creative Leadership Award (best paper published at the European Journal of Work and Organizational Psychology) and the Academy of Management’s Dorothy Harlow Distinguished Paper Award. Her research has also won both the Overall Best Conference Paper Award and the Best Paper in the Organizational Behavior Track Award at the Southern Management Association annual conference. She is a recipient of the prestigious Outstanding Research Award and the Ta-You Wu Memorial Research Award (early career achievement award) both from the Ministry of Science and Technology of Taiwan, the Mr. Lu Feng Zhang Memorial Medal from the Chinese Management Association in Taiwan, the Outstanding Research/Teaching Scholar Award from the National Taiwan University, and the E. Sun Academic Award and the Weizhao Chen Management Research Scholar Award both from the College of Management at the National Taiwan University.
Chuang is currently a Senior Editor of the Management and Organization Review and the HR Ambassador of the HR Division of the Academy of Management representing Taiwan. She has served as an Associate Editor of Human Relations (Financial Times 50), the Representative-at-Large: Asia Pacific 2016-2018 for the International Association for Chinese Management Research (IACMR), Review Committee of the Early Career Achievement Award (2019 and 2020) and the Chair of the Best Student Conference Paper (2008 and 2009) for the HR Division of AOM, the Chair of the Most Innovative Student Paper Award (2024) for the OB Division of AOM, the co-chairperson for the Management I Discipline in the Ministry of Science and Technology of Taiwan (2017), the English Micro Track Chair of the 2018 IACMR conference, and the OB Track Chair of the 2015 Asia Academy of Management Conference. Chuang serves or has served on the editorial boards of Academy of Management Journal, Organizational Behavior and Human Decision Processes, Journal of Management, Human Relations, Human Resource Management, Human Resource Management Review, Management and Organization Review, Asia Pacific Journal of Management, and Human Resource Development Quarterly.
Education
Ph.D. in Human Resources and Industrial Relations, University of Minnesota
B.A. in Sociology, National Taiwan University
Research/Publications
Chuang, A., Chen*, Y. P., Huang, T. R., & Lee†, H. M. (in press). A neuropsychological examination of the nature of perceived person–environment fit. Journal of Applied Psychology. https://dx.doi.org/10.1037/apl0001294
- Winner of the Overall Best Conference Paper Award and Best Paper in the Organizational Behavior Track Award, Southern Management Association Meeting.
Gao, Z., Liu, Y., Chuang, A., Zhou†, J., Zhao*, C., & Yang, J. (2024). Returning to work after lockdown: A multi-study investigation into the temporal effects of directive leadership. Journal of Occupational and Organizational Psychology, 97, 889-919. http://doi.org/10.1111/joop.12499
Chuang*, A., Oldham, G., Zhou, J. & Hsu, R. (2023). Want more good ideas from your workers? Try giving them a reward – and a choice. The Conversation, published on May 16, 2023.
Zhou, J., Oldham, G., Chuang*, A., & Hsu, R. (2022). Enhancing employee creativity: Effects of choice, rewards and personality. Journal of Applied Psychology, 107, 503-513. https://doi.org/10.1037/apl0000900
(The authors contributed equally to this paper and thus shared the first authorship.)
Hsu, R. S., Chuang, A., & Wang*, A. C. (2021). Business founders’ work design and new venture development. Journal of Business Venturing, 36. https://doi.org/10.1016/j.jbusvent.2019.106000
Campbell†*, E. M., Liao, H., Chuang, A., Zhou, J., & Dong†, Y. (2017). Hot shots and cool reception? An expanded view of social consequences for high performers. Journal of Applied Psychology, 102, 845-866. https://doi.org/10.1037/apl0000183
Liao*, H., Campbell, E. M., Chuang, A., Zhou, J., & Dong, Y. (2017, April). When one person’s high performance creates resentment in your team. Harvard Business Review. Retrieved from https://hbr.org/2017/04/when-one-persons-high-performance-creates-resentment-in-your-team
Chuang*, A., Shen†, C. T., & Judge, T. A. (2016). Development of a multidimensional instrument of person-environment fit: The Perceived Person-Environment Fit Scale (PPEFS). Applied Psychology: An International Review, 65, 66-98. https://doi.org/10.1111/apps.12036
Chuang*, A., Hsu†, R. S., Wang†, A. C., & Judge, T. A. (2015). Does West “fit” with East? In search of a Chinese model of person–environment fit. Academy of Management Journal, 58, 480-510. https://doi.org/10.5465/amj.2012.1076
Dong†*, Y., Liao, H., Chuang, A., Zhou, J., & Campbell†, E. M. (2015). Fostering employee service creativity: Joint effects of customer empowering behaviors and supervisory empowering leadership. Journal of Applied Psychology, 100, 1364-1380. https://doi.org/10.1037/a0038969
- Winner of the Most Innovative Student Paper Award, OB Division, Academy of Management Meeting, 2012.
Chuang, A., Lee*, C. Y., & Shen, C. T. (2014). A multilevel perspective on the relationship between interpersonal justice and negative feedback-seeking behaviour. Canadian Journal of Administrative Sciences, 31, 59-74. https://doi.org/10.1002/CJAS.1277
- Recipient of the Excellent Paper Award, OBHR Track, Management Theory and Practice Conference, Shanghai, China.
Power*, J. L., Brotheridge, C. M., …Chuang, A., … (2013). Acceptability of workplace bullying: A comparative study on six continents. Journal of Business Research,66, 374-380. https://doi.org/10.1016/j.jbusres.2011.08.018
Chuang*, A., Judge, T. A., & Liaw†, Y. J. (2012). Transformational leadership and customer service: A moderated mediation model of negative affectivity and emotion regulation. European Journal of Work and Organizational Psychology, 21, 28-56. https://doi.org/10.1080/1359432X.2010.532911
- Winner of the Center for Creative Leadership Award (Best paper published at the EJWOP).
van Vianen*, A. E. M., Shen†, C. T., & Chuang, A. (2011). Person-organization and person-supervisor fits: Employee commitments in a Chinese context. Journal of Organizational Behavior, 32, 906-926. https://doi.org/10.1002/job.726
Liaw†, Y. J., Chi†*, N. W., & Chuang, A. (2010). Examining the mechanisms linking transformational leadership, employee customer orientation, and service performance: The mediating roles of perceived supervisor and coworker support. Journal of Business and Psychology, 25, 477-492. https://doi.org/10.1007/s10869-009-9145-x
Liao*, H., Chuang, A., & Joshi, A. (2008). Perceived deep-level dissimilarity: Personality antecedents and impact on overall job attitude, helping, work withdrawal, and turnover. Organizational Behavior and Human Decision Processes, 106, 106-124. https://doi.org/10.1016/j.obhdp.2008.01.002
- Winner of the Dorothy Harlow Distinguished Paper Award, GDO Division, Academy of Management, 2006.
Myors, B., …Chuang, A., …, & Sackett, P. R. (2008). Broadening international perspectives on the legal environment for selection. Industrial and Organizational Psychology: Perspectives on Science and Practice, 1, 266-270. http://doi.org/10.1111/j.1754-9434.2008.00045.x
Myors, B., …Chuang, A., …, & Sackett*, P. R. (2008). International perspectives on the legal environment for selection. Industrial and Organizational Psychology: Perspectives on Science and Practice, 1, 206-246. https://doi.org/10.1111/j.1754-9434.2008.00040.x
Liao*, H., & Chuang, A. (2007). Transforming service employees and climate: A multi-level multi-source examination of transformational leadership in building long-term service relationships. Journal of Applied Psychology, 92, 1006-1019. https://doi.org/10.1037/0021-9010.92.4.1006
Liao*, H., Joshi, A., & Chuang, A. (2004). Sticking out like a sore thumb: Employee dissimilarity and deviance at work. Personnel Psychology, 57, 969-1000. https://doi.org/10.1111/j.1744-6570.2004.00012.x
Liao*, H., & Chuang, A. (2004). A multilevel investigation of factors influencing employee service performance and customer outcomes. Academy of Management Journal, 47, 41-58. https://doi.org/10.5465/20159559
- Winner of the Best Doctoral Student Paper Award, OB/OT/OD Track, Southern Management Association, 2002.