James Boles

Biography

James (Jim) Boles is Professor of Marketing and co-founder and Director of the North Carolina Sales Institute (NCSI) at UNC Greensboro.  Some highlights of my professional activities include:

Has published over 100 academic papers.orem Ipsum

Vice President of Publications for the Academy of Marketing Science

Awarded a Lifetime Achievement Award from the Sales Special Interest Group of the American Marketing Association in 2014. 

At Georgia State University in the Robinson College of Business was only one of 3 people in 25 years of awards to have received College-level faculty recognition awards in all 3 areas of faculty responsibility: research, teaching, and service out of 200+ full-time faculty.

Conducted sales training for many organizations including: AT&T, NationsBank (now Bank of America), Scientific Atlanta, Alfa-Laval, Honeywell, and the Atlanta Olympic Committee. 

Presented open-enrollment seminars to key account managers and executives from major corporations such as PPG, BP, Exxon, Bank of America, Honeywell, and DuPont. 

Consulted with firms on marketing strategy, sales, and innovative/creative thinking.  

Internationally, conducted sales training programs and marketing management programs in Jamaica and negotiations seminars for managers in the Caribbean.  

Conducted customer service seminars for firms in the banking/financial sector in Bahrain

Co-founder or the North Carolina Sales Institute at UNC Greensboro

Education

• Ph. D. in Business Administration, Louisiana State University.
• Masters in Business Administration, University of West Florida.
• Masters in Educational Administration, University of West Florida.
• Bachelor of Arts, University of West Florida.

Research/Publications

• Mayberry, Robert, James S. Boles, Naveen Donthu, and James Lucke (accepted 2023). “Crisis Response in an Eera of Knightian Unvertainty,” Journal of Business Research, forthcoming.
• Vieira, Valter A., Robert Mayberry, James S. Boles, Julie Johnson, and Rita de Cassia de Faria Pereira (2022). “The Mediating Role of Cooperative Norms in the formation of Buyer Commitment in the Buyer-Seller Relationship”, Journal of Business and Industrial Marketing, forthcoming.
• LaPan, Chantell, Erick Byrd, Bonnie Canziani, and James S. Boles, (2020), “Visitor spending at wine festivals: Perspectives on stakeholder benefits” Anatolia accepted for publication November 24, 2020.
• Rajabi, Reza, Alejandro, Thomas Brashear, Shikar Sarin, and James S. Boles (2020), “ Revisiting and Replicating the Dominant Logic on Salesperson Job Satisfaction, Organizational Commitment, and Turnover.” Journal of Business Research — forthcoming
• Boles, James S., Brian N. Rutherford, and Terry Loe, (2019), “Do students and faculty understand recruiter criteria for front-line sales positions” Marketing Education Review 29 (4), 236-241. DOI: 10.1080/10528008.2019.1656087
• Vieira, Valter A., Valter da Silva Faia, James S. Boles, Bruno Rafael Marioti, Rita Cassia Pereira (2019), “The role of self-regulatory mode on acquisition-retention ambidexterity”, Journal of Business and Industrial Marketing 34 (8), 1813-1826.
• Rutherford, Brian N., Scott Ambrose, James S. Boles (2019), “Reconceptualizing the Measurement of Multi-Dimensional Salesperson Job Satisfaction” Journal of Personal Selling and Sales Management 39 (3), 287-298.
• Alejandro, Thomas Brashear, Hiram C. Barksdale, Danny N. Bellenger, James S. Boles, and Channelle James (2019), “Mentoring Characteristics and Functions: Mentoring Influence on Salespeople,” Journal of Business and Industrial Marketing, 34 (2) 303-316.
• Canziani, B. M., Byrd, E. T., Boles, J. S. (2018). Consumer drivers of muscadine wine purchase decisions. Beverages 4 (4), 98.
• Curasi, C. F., Boles, J. S., Reynolds, R. (2018). Key account buying team members’ emotional responses awarding multi-million dollar sales contracts. Industrial Marketing Management, 75 (November), 193-205.

CV/Resume