Image of Kefeng Xu

Professor

Information Systems and Supply Chain Management

Email Address: K_XU2@uncg.edu

Phone: 336.334.4704

Biography

Kefeng Xu is a full professor in the Department of Information Systems and Supply Chain Management in the Bryan School of Business & Economics. He received his Ph.D. in business administration with double majors in operations management and logistics/transportation from the University of Maryland. He also holds an M.S. in business administration from the University of British Columbia (Canada) and a Bachelor of Engineering from Shanghai Jiao-Tong University (China). He previously was a full professor and faculty advisor of operations & supply chain management at the University of Texas at San Antonio for more than two decades.

Dr. Xu’s areas of expertise and research interests include operations, logistics and information management strategy; global and domestic supply chain; inventory and supply management; transportation policy, cost and demand studies.

His works have appeared in several highly impactful journals such as Production and Operations Management, Journal of Management Information Systems, Marketing Science, Decision Sciences Journal, Journal of International Business Studies, Transportation Research, Journal of Business Logistics, European Journal of Operational Research, and International Journal of Production Economics, earning him significant peer citations according to Google Scholars.

His research has also received awards such as the Best Published Paper in Decision Sciences Journal, the Best Analytical Research Paper Award in the Decision Sciences Institute Annual Conference (twice), E.G. Plowman (Best Paper) Award in the Council of Logistics Management Educators conference (cscmp.org), the First Prize Graduate Research Award in the Transportation Research Forum, and twice the Col. Jean Migliorino and Lt. Col. Philip Piccione Endowed Research Award in the Carlos Alvarez College of Business (2003 and 2016). As a co-PI, his project entitled “Integrated Circuit Supply Chain Security and Quality Control in Business and Social Context” was awarded by a National Science Foundation grant. He is an associate editor of the Journal of Operations Management and serves on the editorial review boards of the Transportation Journal, Journal of Business Logistics and Journal of Supply Chain Management.

education

  • Ph.D. University of Maryland, College Park, MD
    Major Field: Operations Management
    Double Major: Logistics and Transportation
    Dissertation co-chairs: Michael Fu (operations) and Philip Evers (logistics)
  • MS(Bus.Adm.) University of British Columbia, Vancouver, BC, Canada
  • B.Eng. Shanghai Jiao-Tong University, Shanghai, China

Research

Refereed Journal Publications
1) Song, Sining, Yan Dong, Thomas J. Kull, Craig Carter, and Kefeng Xu (2023), “Supply Chain
Leakage of Greenhouse Gas Emissions and Supplier Innovation,” Production and Operations
Management, 32(3), 882-903. [FT50, CABS-4]


2) Dong, Yan, Kefeng Xu, Sining Song, and Chen Zhou (2021), “Quality Reference in
Consumer Product Recalls,” Decision Sciences Journal, 52(4), 893-919.
https://doi.org/10.1111/deci.12453 [This paper received the Best Paper Award in Decision
Sciences Journal in 2022. An earlier version received the Best Analytical Research Paper
Award in the Decision Sciences Institute Annual Conference, 2015.] [CABS-3]


3) Wani, Deepa, Yan Dong, Manoj Malhotra, and Kefeng Xu (2021), “Emerging Market
Penetration and Emissions Performance,” Decision Sciences Journal, 52(1), 283-324.
https://doi.org/10.1111/deci.12436 [CABS-3]


4) Miller, Stewart R. Jayanth Jayaram, and Kefeng Xu (2018), “Obtaining global certification:
Analysis of ownership structures and TQM commitment in emerging markets by adapting the
theory of planned behavior,” International Journal of Operations and Production
Management, 38(4), 957-978. [CABS-4]


5) Dong, Yan, Kefeng Xu, Yi Xu, and Xiang Wan (2016), “Quality Management in Multi-level
Supply Chains with Outsourced Manufacturing,” Production and Operations Management,
25(2), 290–305. [FT50, CABS-4]


6) Dong, Yan, Kefeng Xu, Tony Haitao Cui, and Yuliang Yao (2015), “Service Failure
Recovery and Prevention: Managing Stockouts in Distribution Channels,” Marketing
Science, 34(5), 689-701. [FT50, CABS-4*]


7) Xu, Kefeng, Rui Yin, and Yan Dong (2016), “Stockout Recovery under Consignment: The
Role of Inventory Ownership in Supply Chains,” Decision Sciences Journal, 47(1), 94-124.
[CABS-3]


8) Jayaram, Jayanth and Kefeng Xu (2016), “Determinants of Quality, Time and Cost
Performance in Service Operations: An Empirical Study of Chinese Service Firms,”
International Journal of Operations and Production Management, 36 (3), 242-264. [CABS-4]


9) Xu, Kefeng, Yan Dong, Yu Xia (2015), “Too Little or Too Late: The Timing of Demand
Collaboration in Supply Chains,” European Journal of Operational Research, 241(2), 370-380. [CABS-4]


10) Dong, Yan, Xiaowen Huang, K. K. Sinha, and Kefeng Xu (2014), “Designing ExceptionBased Demand Collaboration Mechanisms,” Journal of Management Information Systems,
31(2) (fall 2014), 245-284. [FT50, CABS-4]


11) Jayaram, Jayanth and Kefeng Xu (2013), “The Relative Influence of External versus Internal
Integration on Plant Performance in China,” International Journal of Production Economics,
146 (1), 59–69. [CABS-3]


12) Dong, Yan, Kefeng Xu, and Philip Evers (2012), “Transshipment Incentive Contracts in a
Multi-Level Supply Chain,” European Journal of Operational Research, 223(2), 430-440.
[CABS-4]


13) Mackelprang, Alan W., Jayanth Jayaram, and Kefeng Xu (2012), “The Impact of Training
Programs on Employee Capability and Service System Performance in China,” International
Journal of Production Economics, 138(1), 183-194. [CABS-3]


14) Jayaram, Jayanth, Kefeng Xu and Mariana Nicolae (2011), “The Direct and Contingency
Effects of Supplier Coordination and Customer Coordination on Quality and Flexibility
Performance,” International Journal of Production Research, 49(1), 59 – 85. [CABS-3]


15) Xu, Kefeng, and Mark Leung (2009), “Stocking Policy in a Two-Party Vendor Managed
Channel with Space Restrictions,” International Journal of Production Economics, 117(2),
271 – 285. [CABS-3]


16) Dong, Yan, Kefeng Xu, and Martin Dresner (2007), “Environmental Determinants of VMI
Adoption: An Exploratory Analysis,” Transportation Research E, 43(4), 355-369. [This
article receives 122 citations according to Google Scholar. Please see
http://scholar.google.com for details.] [CABS-3]


17) Xu, Kefeng, Jayanth Jayaram, and Ming Xu (2006), “The Effects of Customer Contact on
Conformance Quality and Productivity in Chinese Service Firms,” International Journal of
Quality and Reliability Management, 23(4), 367-389. [CABS-2]

18) Xu, Kefeng, and Yan Dong (2004), “Information Gaming in Demand Collaboration and
Supply Chain Performance,” Journal of Business Logistics, 125(1), 121-144. [An earlier
version of this article received the E.G. Plowman (Best Paper) Award in the Council of
Logistics Management Educators conference.] [CABS-3]


19) Xu, Kefeng, Philip T. Evers and Michael C. Fu (2003), “Estimating Customer Service in a
Two-Location Continuous Review Inventory Model with Emergency Transshipments,”
European Journal of Operational Research, 145(3), 569-584. [CABS-4]


20) Xu, Kefeng and Philip T. Evers (2003), “Managing Single Echelon Inventories through
Demand Aggregation and the Feasibility of a Correlation Matrix,” Computers and Operations
Research, 30(2), 297-308. [CABS-3]


21) Brouthers, Lance E. and Kefeng Xu (2002), “Product Stereotypes, Strategy and Performance
Satisfaction: The Case of Chinese Exporters,” Journal of International Business Studies,
33(4), 637-655. [This article receives 263 citations according to Google Scholar. Please see
http://scholar.google.com for details.] [FT50, CABS-4*]


22) Xu, Kefeng, Lance E. Brouthers, and Timothy Wilkinson (2002), “The Dark Side of
International E-commerce,” Marketing Management Journal, 12(2), 123-134.


23) Dong, Yan, and Kefeng Xu (2002), “A Supply Chain Model of Vendor Managed Inventory,”
Transportation Research E, 38(2), 75-95. [This article receives 748 citations according to
Google Scholar. Please see http://scholar.google.com for details.] [CABS-3]


24) Xu, Kefeng, Yan Dong, and Philip T. Evers (2001), “Towards Better Coordination of the
Supply Chain,” Transportation Research E, 37(1), 35-54. [This article is ranked as the No. 1
requested article in the journal according to publisher Elsevier Science. This article receives
389 citations according to http://scholar.google.com.] [CABS-3]


25) Closs, David and Kefeng Xu (2000), “Logistics Information Technology Practice in
Manufacturing and Merchandising Firms – An International Benchmarking Study Versus
World Class Logistics Firms,” International Journal of Physical Distribution & Logistics
Management, 30(10), 869-886. [This article receives 133 citations according to Google
Scholar. Please see http://scholar.google.com for details.] [CABS-2]


26) Dresner, Martin and Kefeng Xu (1995), “Customer Service, Customer Response, and
Corporate Performance in the Service Sector,” Journal of Business Logistics, 16(1), 23-40.
[An earlier version of this paper won for Kefeng Xu the First Prize Graduate Research
Award in the Transportation Research Forum.] [This article receives 206 citations according
to Google Scholar. Please see http://scholar.google.com for details.] [CABS-3]


27) Xu, Kefeng, Robert Windle, Curtis Grimm, and Thomas Corsi (1994), “Reevaluating Returns
to Scale in Transportation,” Journal of Transport Economics and Policy, 28(3), 275-286.
[CABS-2]

Note: CABS = Academic Journal Guide by Chartered Association of Business Schools.
FT50 = 50 Journals used in Financial Times Research Rank.

CV/RESUME