Mark Silverthorn
Lead Business Analyst
Information Technology Services
Email Address: mssilvertho@uncg.edu
Phone: 336.334.3118
Responsibilities
Mark is one of the ITS Business Analysts at UNCG, a team of professionals that helps define needs of university partners and ensure they receive solutions that deliver value to their work. Mark is appreciative of the relationships he’s developed at UNCG, and he’s energized by the challenges the university is facing. The intersection of higher education and technology has never been more important than it is today, and Mark is thrilled to support Spartans as we navigate this evolving world.
Expertise
- Coordination and Communication
- Defining Needs and Gathering Requirements
- Solution Design
- Project and Scope Management
- Process Improvement
- Strategic Thinking
Committee Assignments
Competency-Base Education Work Group
Get to Know Us
Originally from El Paso, TX, Mark from graduated Texas A&M University with a Bachelor of Science in Mechanical Engineering. With over 7 years of experience in higher education and a couple earned graduate degrees, Mark is passionate about the innovation, learning, and development that occurs on the university campus.
If you have any questions or requests about how ITS can support your daily business, please do not hesitate to reach out.